Browsing by Subject "E-commerce"

Browsing by Subject "E-commerce"

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  • Analyzing Relationship between Logistics Services in E-Commerce Sites & Customer Satisfaction 
    Pubuduni, G.M.; Wijenayake, P. (Ruhuna Science Research Circle, Faculty of Science, University of Ruhuna, 2022-11-02)
    This study was carried out to determine the relationship between logistical services in e-commerce sites and consumer satisfaction. The factors affecting customer satisfaction in e-commerce sites in Sri Lanka and overall ...
  • E-commerce Features and its Impact on E-buyers’ Market Position in Poland 
    Czaplewskia, Maciej (Faculty of Management & Finance, University of Ruhuna, Matara, Sri Lanka., 2014-02-26)
    Rational use of characteristic for e-commerce and new possibilities of obtaining relevant information about e-retailers can improve critical business information resources owned by e-customers. This is increasingly important ...
  • E-CRM on Customer Retention in E-Commerce Mediation of Customer Loyalty 
    Silva, M. S. R.; Lakmal, K. G. P. (University of Ruhuna, 2021-09-02)
    Customer Relationship Management (CRM) helps businesses maintain long-term relationships with consumers while increasing profitability. CRM has evolved into electronic CRM or E-CRM, because of rapid improvements in Internet ...
  • MGT 31633 : E-commerce 
    MGT (Faculty of Management and Finance, University of Ruhuna, Wellamadama, Matara, Sri Lanka., 2023-08)
  • Predicting the quality of E-Commerce products using machine learning 
    Madhushan, J.V.L.; Jayasinghe, P.K.S.C. (Faculty of Technology, University of Ruhuna, Sri Lanka, 2023-11-24)
    E-commerce product reviews are vitally important for maintaining a positive reputation and for increasing sales opportunities. Generally, there are thousands of reviews available for a product and therefore, it is time ...