Identifying and Prioritizing Effective Factors in Governmental and Semi-Governmental Organizations’ Electronic Readiness for Accepting and Utilizing Tele-Working by Fuzzy AHP Technique in Tabriz City-Iran

Abstract

Nowadays, moving toward globalization, removing physical borders and living in global village have made societies to accept information technology as an un-separable part of their lives. Tele-working is an important innovation embeded in the context of information technology, and internet. But, before any widespread use of every new technology, necessary basis should be provided for it to be welcomed by the users. Or else, obligation in its exertion will lead the society to the blind usage of them. This paper first investigated the effective factors in-electronic readiness of governmental and semi-governmental organizations of Tabriz city ; Then , effective factors in accepting information technologies and tele-working were recognized using research theories and exploratory factor analysis and KMO test. To identify different aspects of electronic readiness of the organizations considering their types and dimensions, 34 factors were regarded from which 7 factors were extracted expressing 66.74% of total changes. To identify different aspects of information technology and tele-working, 19 variables were used from which 7 variables were extracted, eliminating 2 questions (11 and 19) from the questionnaire, expressing 75.27% of total changes. Using One-Sample T-Test, effectiveness of each variable on electronic readiness of organizations was tested through research hypotheses. Exerting Fuzzy AHP (Chang method), factors were ranked. The results showed that electronic readiness variables have higher priority than technology acceptance variables.