Abstract:
The aim of this empirical study was to analyze the impact of job stress on
employees’ performances of Harischandra Mills PLC. Three job Stress factors as
environmental/organizational factors¸ personal factors and job-related factors and
the personal attributes which have an impact on job stress were identified through
a comprehensive review of articles and reports published in the literature of
management studies. The primary data were collected through a questionnaire
survey responded by a selected sample of 95 factory staff employees of
Harischandra Mills PLC. This study was conducted in a quantitative design,
administering a set of structured questionnaires which were distributed among the
employees of the selected sample. Formal and informal conversations with some of
the selected employees were conducted to collect more background information.
Wilcoxon Sign Rank Test and Correlation were used to test the hypothesized
relationships. Findings of the study revealed that strict concern on dress code,
pressured long working hours, strict arrival and departure time, and long and
compulsory meeting schedules were the environmental/organizational factors
which affect job stress. Weak inter-relationships with employees, family issues and
health issues were the personal factors which affect job stress. Incomplete work,
non paid extra work, assigning other workers duties, time pressure, ambiguous job
duties and responsibilities, vague and not specified job targets, dissatisfied salary
scale and non-financial benefits and dissatisfied promotion procedure were the job
related factors which affect job stress. In case of personal attributes, all the
attributes were significantly correlated with at least one of the stress factors. Age,
gender and income showed significance in the correlation with more than one
stress factors. The study make practical implications to improve organizational
performance by implementing appropriate stress management practices to reduce
employees’ job stress.