AI Tools and Recruiter Satisfaction in Sri Lankan Organisations.

Abstract

Artificial intelligence (AI) integration into HR procedures has become crucial for increasing recruiting efficiency as technology transforms organisational activities. AI solutions such as chatbots, resume screeners, applicant tracking systems (ATS), and automated interview platforms are being used by businesses all around Sri Lanka to expedite their recruiting procedures. The operational efficacy of these technologies has received most of the emphasis in prior studies, while their influence on recruiter satisfaction has received less attention. This study looks at the effects of AI-driven hiring tools on the job satisfaction of recruiters in Sri Lanka who work in various organisational contexts. Using a quantitative approach, data were collected from 110 recruitment professionals through an online survey. Statistical analysis, including descriptive statistics, correlation, and multiple regression, was conducted using SPSS. The findings indicate that AI-powered job boards, chatbots, and resume screening tools significantly contribute to recruiter satisfaction, whereas AI-powered interviews have a less pronounced effect. These insights highlight the importance of aligning AI implementation with organisational efficiency and the experience and satisfaction of recruiters.