Factors Affecting the Organizational Citizenship Behaviour (OCB) of Sri Lankan School Teachers

Abstract

Organizational Citizenship Behavior (OCB), especially among public sector School teachers in Sri Lankan context, is a dynamic phenomenon that is being unexplored adequately. Thus, the main purpose of this study is to identify the significant factors affecting on OCBamong the state sector advanced leveled school teachers in Sri Lanka. In the light of literature, four independent variables namely supervisor support, teachers’ competencies, internal career orientation and work-family conflicts were identified. The sample was derived from 246advanced level school teachers from the state sector schools in Galle district. Self-administered questionnaires were used to collect the data. Multiple regression analysis was used to test the hypotheses. As per the key findings of the study, internal career orientation is the most significant factor impacting upon OCB. Further, findings reveal that supervisory support and work-family conflicts significantly explain the OCB among the respondents. These findings would be beneficial to employees, administrators of government schools and policymakers as well.