Munasinghe, A.S.; Rodrigo, P.D.S.D.; Punchihewa, P.S.D.
(Faculty of Management and Finance, University of Ruhuna, Matara, Sri Lanka, 2023-08-16)
This paper reviews the relationship between the service quality of courier service providers and the re-purchase intention of online buyers with special reference to Instagram platform users in Sri Lanka. During the past ...