Impact of Supply Chain Competencies onthe Performance of Supply Chain Professionals: A Conceptual Model

Abstract

Globalization, trending business environments and advancements in technologies, have changed today‟s supply chains (SC) significantly and consequently, SC is now delivering superior operational performance. Highly competent, skilled and qualified professionals are required by high performing supply chains to perform transactional, clerical, strategic and planning tasks. Literature shows that those supply chain professionals contribute towards better supply chain performance, who possess a certain level of supply chain-related competencies. These competencies are comprised of a professional's knowledge, skills, and abilities. Literature and theory in the context of competencies in supply chain management (SCM) are still in their infancy so this research paper is an attempt to highlight the key supply chain competencies in this modern age where supply chain is way more complex, and to measure their impact on the supply chain professional‟s (supply chain manager‟s) performance. This paper presents a conceptual model that will guide the supply chain organizations to the acquisition of competent SC professionals. The study will give a conceptual model to the supply chain professional that will help industry professionals to improve their performance by identifying, gaining and improving certain supply chain competencies (i.e. knowledge, skills & abilities (KSA)).