Abstract:
The need for statistical quality control techniques in the competitive business environment has been felt more important than ever. Although the importance is highlighted, most of the medium-scale entrepreneurs are not practicing these techniques sufficiently. The knowledge on which statistical quality control techniques are used in medium-scale manufacturers and the reasons for non-compliances for the statistical quality control techniques in medium-scale manufacturers are lagged behind the market requisites. Thus, the objectives of the study were to identify the statistical quality control techniques use in medium-scale manufactures, discuss the limitations hinder the level of usage of statistical quality control techniques and the possible strategies to meet-up with those limitations experienced by the medium-scale manufacturers.