Abstract:
Software applications have been used in different industries to support the operations of
employees with the advancement of information technology. They streamline employee
management and payroll activities which are manually complex and time-consuming. These
applications accurately calculate salaries, simplify employee tracking and generate reports for
administration minimizing manual efforts and increasing productivity. Dock labour systems
operate with a large pool of less educated and casual workers to have a high degree of
operational flexibility. In contrast to educated workers who have the potential to adjust to new
technologies, implementing information technology services for dockworkers needs careful
requirement analysis and simple design that cater to end-users. Therefore, the objectives of this
study are to design and implement an effective employee management application for a
company that deals with non-tech dockworkers in calculating employee absences, leave,
overtime, salaries, payslips and generating reports for owners to view employee data and
attendance for strategic planning. The methodology used for the study includes systematic
requirement analysis using interviews with employees and company owners, and Software-
Development-Lifecycle. We have selected BPES company which provides services to all the
container terminals in Sri Lanka. It hires more than one hundred employees to provide the
service and dealt with manual management processes wasting time. Thus, the proposed novel
web-based solution for BPES design to efficiently handle the employee management, payrolls
and administration support dealing with dockworkers. The front end of the proposed solution
uses HTML, CSS, JS and jQuery to give simple and effective user interfaces while the back end
of the system is developed using Apache server, PHP and MySQL database server which is free
and open-source to support low cost. A thorough system testing by developers and acceptance
testing by users was done to validate the acceptability. The results revealed end-users
requirements are satisfied by the proposed solution.
