Abstract:
Deviant behaviours are aimed at expressing needs by some workers. The relationship between deviance
and communication gaps is examined as a means of identifying bottlenecks in improving workers'
productivity. Forty senior and sixty junior staff of the International Institute of Tropical Agriculture,
Ibadan, Nigeria were interviewed. Results show, among others, that the greatest causes of disobedience to
rules in the organization were wrong information and lack of relevant information. There was significant
difference in the rates at which information materials were received by workers, thus creating a gap in
communication. One of the recommendations is for the organization to give out relevant information early
to workers as a means of attaining a greater degree of compliance to rules by workers.