Abstract:
Information Technology has almost penetrated to people’s lives as the usage of computer applications has
increased dramatically over the past few years. Thus, the education of Information Technology became important
field over the years. Currently the offering of Information Technology degree education in Sri Lanka,
lies on a great phase due to the continuously increasing competition. Education institutes concentrate on
meeting students’ expectations while achieving the quality they perceive to attract more students to their
Information Technology degree programmes. The expected quality and actual quality creates a gap in selecting
an Information Technology degree. In this research, authors examine the demographic factors that
influence on quality of an Information Technology degree, the expected quality factors and actual quality
factors of Information Technology degree and information flow to the student in existence of the program.
The results suggested narrowing down the quality gap between expected quality and actual quality of Information
Technology degrees.
