INFLUENCE OF JOB ROTATION ON EMPLOYEE PERFORMANCE WITH MEDIATING EFFECT OF JOB SATISFACTION AND SKILL VARIATION: A STUDY OF NON EXECUTIVE EMPLOYEES OF A COMMERCIAL BANK IN SRI LANKA

Abstract

Job rotation is the most important approach of job design as well as human capital development policies which has the potential to improve job satisfaction and increase capabilities of employees. Literature says job rotation has impact on employee performance. Job rotation has yet to be studied as an effective component of employee performance; this present study attempts to study the influence of job rotation on employee performance with the mediating effects of job satisfaction and skill variation of Non-Executive employees in a Bank in Sri Lanka. The conceptual framework developed by Saranavani and Abbasi (2013) was used in this research; where job rotation as the independent variable, employee performance as the dependent variable, job satisfaction and skill variation are as mediating variables. Descriptive statistics, correlation analysis and regression analysis were conducted to analyze the data collected from 106 respondents that selected through the Simple random sampling technique. The data were followed the Baron and Kenny’s explanation in partial mediation for both mediating variables. The regression analysis shows that there is a positive significant relationship between job rotation and employee performance. The result also shows that both job satisfaction and skill variation partially mediates job rotation to employee performance relationship. Therefore, this present study helps employers to put more emphasis on job rotation by considering job satisfaction and skill variation to enhance employees’ performance.