Effect of Leadership on Satisfaction of Employees in a Jewelry Manufacturing Company

Abstract

The National Gem and Jewelry Authority of Sri Lanka has forecast that earnings from gem exports will reach US$2 billion annually by 2025, with earnings of US$500 million already scheduled for 2023. One of the pioneers in this sector is the company selected, which has been producing jewelry for over centuries for both local and foreign clients. This organization is primary to research and thus far has done very minimal research especially on the different leadership styles and their connection to employee job satisfaction. This research was conducted to find out the relationship between leadership styles and job satisfaction among managerial and non-managerial employees at the organization. Five dimensions were selected for job satisfaction namely work, pay, supervision, coworkers and working conditions. Autocratic, democratic, transformational and transactional styles were considered as the subsets of the leadership. Out of the 108 active employees, top management was omitted, and the study was based on 105 employees altogether. A sample consisting of all managers, supervisors, and worker level employees was obtained and 105 of them answered the self-administrated questionnaire. This study finds out that leadership style does not influence job satisfaction of employees in this particular organization and the results showed that there are insignificant connections between different leadership styles and job satisfaction. This was a significant finding where further research could look into what other factors affecting job dissatisfaction of employees in different organizations.