Wijesooriya, W.A.D.W.R.; Tennakoon, W.D.N.S.M.; Lasanthika, W.J.A.J.M.
(University of Ruhuna, 2021-09-02)
The study aimed at investigating the effect of the Grievance Handling Mechanism (GHM) on the Extra-Work Performance (EWP) of shop floor employees in the Sri Lankan biscuit manufacturing industry. The deductive reasoning ...