Abstract:
Student-centered teaching and learning are one of the key concepts of the undergraduate degree
program at present, and thus, „student satisfaction‟ is a prime factor behind the success of academic
programmes and curriculum development. Student feedbacks on academic programmes through
student satisfaction surveys using questionnaires are the best way to collect the information and
analyzing responses over the years is necessary to have a holistic view of the student satisfaction
perception of the degree program. Although the faculty of Fisheries and Marine Sciences &
Technology (FMST) has conducted annual student satisfaction surveys since 2019, no attempt has
been taken to temporal analysis. Therefore, the present study was designed to analyse the trends of
responses in annual student satisfaction surveys over years and understand student satisfaction
perception of the FMST degree programs. A Google form consisting of 13 different statements was
circulated among students of the FMST. Student satisfaction levels were statistically compared using a
chi-square test, while a SWOT analysis was also employed. Student dissatisfaction on services and
information availability of the faculty has gradually declined, while their level of satisfaction with
course selection based on their interest and future prospects increased over time. Compared to 2019,
student satisfaction on the role of FMST in strengthening and gaining knowledge during their
undergraduate programs was significantly higher in 2022. SWOT analysis highlighted the strengths of
the FMST degree programs giving insights on the success of orientation programs, website
development, course structure and progression, the role of academic staff and alumni and facilities
available at the faculty. Continuous monitoring of responses and trends in student satisfaction surveys
and SWOT analyses are needed and helpful to maintain the overall quality of the academic program
allowing us to think of future developments to satisfy the core of the university education.