Students’ Attitude Towards the Quality of Information Technology Degrees: Empirical Evidence From Private Sector Universities in Sri Lanka

Abstract

Information Technology has almost penetrated to people’s lives as the usage of computer applications has increased dramatically over the past few years. Thus, the education of Information Technology became important field over the years. Currently the offering of Information Technology degree education in Sri Lanka, lies on a great phase due to the continuously increasing competition. Education institutes concentrate on meeting students’ expectations while achieving the quality they perceive to attract more students to their Information Technology degree programmes. The expected quality and actual quality creates a gap in selecting an Information Technology degree. In this research, authors examine the demographic factors that influence on quality of an Information Technology degree, the expected quality factors and actual quality factors of Information Technology degree and information flow to the student in existence of the program. The results suggested narrowing down the quality gap between expected quality and actual quality of Information Technology degrees.