Abstract:
Artificial intelligence (AI) and other AI-based applications are being integrated into firms’
human resource management (HRM) approaches for managing people in domestic and
international organizations. The last decade has seen a growth in AI-based applications
proliferating the HRM function, triggering an exciting new stream of research on topics such
as the social presence of AI and robotics, effects of AI adoption on individual and business
level outcomes, and evaluating AI-enabled HRM practices. Adopting these technologies has
resulted in how work is organized in local and international firms, noting opportunities for
employees and firms’ resource utilization, decision-making, and problem-solving. However,
despite a growing interest in scholarship, research on AI-based technologies for HRM is limited
and fragmented. Further research is needed that analyses the role of AI-assisted applications in
HRM functions and human-AI interactions in large multinational enterprises diffusing such
innovations. In response to these combined issues—the fragmented nature of research and
limited extant literature, we present a systematic review on the theme of this special issue and
offer a nuanced understating of what is known, yet to be known, and future research directions
to frame a future research agenda for international HRM. We develop a conceptual framework
that integrates research on AI applications in HRM and offers a cohesive base for future
research endeavours. We also develop a set of testable propositions that serve as directions for
future research.
