Abstract:
Following the global trend, Sri Lankan state universities focus on quality assurance of teachinglearning
while standardizing the study programmes. Scholars have broadly discussed the prevailing
issues of quality assurance activities of the higher education context. Accordingly, some
of the quality assurance activities have become an additional burden for university staff. Although
universities employ many information systems, their contribution to the quality assurance
process is limited. The objectives of this study are to explore the information systems
applications in the quality assurance context and the expected improvements of such information
systems to cater for the quality assurance process. An online questionnaire was used to
collect the respective data from the staff of the 13 state universities from January to May 2021.
According to the results, information systems can be employed to provide required evidence
for quality assurance reviews and facilitate quality assurance activities. But existing information
systems need more improvements to cater for the quality assurance requirements such as
information provision and facilitate the quality assurance activities. Accordingly, this study
concludes the necessity of more improvements of existing information systems to facilitate the
quality assurance requirements.
