Abstract:
A detailed nutrition fact panel is one of the best ways that can encourage consumers to make good decisions with
regard to their eating habits. Nutrition fact communicates the information on nutrients available in a particular
food. Past studies mainly focused on common food label information. However, the nutritional information is
directly related to the healthy life of humans. Therefore the present study was conducted to analyse consumers’
awareness on nutrition fact panel while eliciting major sources and barriers to awareness. Further, the study
identifies socio-demographic characteristics of consumers related to nutrition fact panel awareness and thereby
develops appropriate suggestions and recommendations to scale up the awareness and fill the nutrition labelling
information knowledge gap for the consumer benefit. A semi-structured Google questionnaire was used to collect
information from a purposive sample of 135 consumers purchasing packed dairy food products from local
supermarkets in Colombo, Matara, and Monaragala districts in a way to represent urban, semi-urban and rural
areas respectively. It was found that the consumers in Colombo (P=0.01), Matara (P=0.024), and Monaragala
(P=0.030) districts are having a significant awareness of nutritional fact panels and their information. Consumers
who purchase dairy products from supermarket outlets in all three districts stated that they always look at the
sugar level and fat level when purchasing dairy food items. The selected consumers stated that they face
inconveniences in understanding the nutrition fact panel due to the used scientific or technical terms and the
unfamiliar language. They reveal that it is important to uplift their knowledge through creating colourful and
attractive labels (20.9%), and advertisements (18.7%) via mass media. Consumers stated that indication of fat
(P=0.000) and sugar (P=0.000) level with colour code is extremely useful. Results revealed that front of pack
nutrition labelling as the best way to increase consumer awareness on food label. The study therefore seeks to
address the issue of how consumers use food nutrition label information and its effect on the purchasing decision
of consumers. The outcomes of the study are helpful for policy makers in formulating policies for the benefit of
both food producers in their marketing strategies and consumers to make healthy food choices.
