Construct of Employee Job Performance: Conceptual discussion on definitions and dimensions

Abstract

Job performance is one of the most important dependent variable and is associated with both employee and organizational-level outcomes. The study aims to review existing studies to discuss the conceptualization of employee job performance including diverse definitions of the construct, to describe the frameworks that are developed for specific occupations and applicable across all jobs, to describe the frameworks that are developed for specific occupations and are applicable across all jobs, to determine the most widely used dimensions of job performance in the literature. There is still no consensus and universally accepted definition of what performance is. Scholars have conceptualized job performance in different angles. Even though some scholars have attempted to model the entire domain of job performance, several scholars have focused on specific performance. Extensive literature review shows that employee performance is multidimensional construct and the most frequently used dimensions of job performance are task performance, contextual performance, adaptive performance and counterproductive performance.