Artificial Intelligence and HRM.

Abstract

Technology is an important factor for every business organisation today. The business world is constantly evolving due to globalisation. In this dynamic environment, every aspect of an organisation plays a pivotal role in achieving success, and human resource management (HRM) occupies a particularly essential role. Human resource management is the efficient and effective use of human resources to achieve the goals and objectives of an organisation. It is also known as the ability to acquire and develop a skilled workforce. (Schemerhorn, 2001). As human resources are the backbone of any organisation, the focus on HRM is paramount.

Artificial intelligence has been around for years and has become a popular concept nowadays. Simply put, artificial intelligence is about replacing human thinking with a machine. Artificial intelligence is sometimes described as a machine, robot, computer program or software. Artificial intelligence helps in making business activities easier and faster. The HR department, an integral function within an organisation, has traditionally involved the physical maintenance of company records, documentation,and information. This manual approach involved significant costs and labour. Later, using technology for human resource management, these activities were carried out through various systems and software using digital tools. At present, the use of artificial intelligence for the human resource sector in the business world has become a new turning point in the business world.

Currently, the utilisation of artificial intelligence in human resource management marks a significant transformationwithin the business world. Artificial intelligence is usedin human resource management for employee procurement processes, which comprise four essential tasks: employee recruitment, selection, hiring, and induction. The conventional employee procurement process is complex and costly for organisations. In the present day, technology-driven businesses are leveraging Al for employee procurement. Also, When there is a job vacancy in an organisation, it tends to attract a substantial volume of applicants. Then, each person has their own problems related to the application or job, and the organisation has to offer solutions for these issues. This process can be quite challenging for the organisation. Therefore, modern organisations employ artificial intelligence to automatically address these issues. Artificial intelligence helps out by offering automated solutions. It lets applicants get answers to common problems and job-related queries through a chatbox. For example, Facebook Company uses this chat box method. Furthermore, today's business organisations use artificial intelligence to select applicants, conduct interviews, analyse resumes and forecast historical data. For example, HR departments conduct interviews based on artificial intelligence. As mentioned, many companies have strengthened their human resource management departments with artificial intelligence. By doing so, the organisation's work can be done easily and various benefits can be obtained.